Careers at Kalles Property Management

Kalles Property Management (KPM) – Puyallup Office (Hybrid Role)

Overview

Kalles Property Management (KPM) is hiring a General Manager to lead strategy, operations, growth , and oversee multiple divisions across the South Puget Sound region. This leadership role is ideal for candidates with experience in property management, real estate operations, asset management, or business leadership.

The General Manager will oversee P&L performance, team leadership, operational efficiency, and strategic growth initiatives, working closely with ownership to expand KPM’s portfolio and market presence.

Why join: This role provides an opportunity to be involved in complementary business units that bring continuous learning opportunities in an established brand.  The owners want to develop the premier management company in the south sound and that journey is already taking off.

Key Responsibilities

Operations & Financial Management

• Lead day-to-day operations for residential property management division, community association division, and property services division.
• Manage P&L, budgeting, forecasting, and revenue growth strategies
• Improve operational efficiency, systems, and processes across teams
• Track KPIs and deliver performance reporting to executive leadership
• Oversee project execution and ensure alignment with company goals

Leadership & Team Management

• Lead, coach, and develop high-performing teams across multiple departments
• Conduct performance reviews, employee development, and succession planning
• Partner with leadership to resolve employee relations issues
• Foster a culture of accountability, collaboration, and customer service excellence

Business Development & Growth

• Identify and pursue new business opportunities in property management and real estate
• Develop and execute marketing and growth strategies
• Build relationships with property owners, investors, HOAs, and community partners
• Support lead generation and portfolio expansion

Client & Stakeholder Relations

• Maintain strong relationships with clients, tenants, vendors, and stakeholders
• Ensure high-quality customer service and client satisfaction
• Represent the company in local business networks, associations, and community events

Qualifications

• Bachelor’s degree in Business Administration, Finance, Accounting, Real Estate, or related field
• 3–5+ years of experience in property management, real estate operations, or business management
• Strong experience managing budgets, financial reporting, and P&L performance
• Proven leadership experience with team management and employee development
• Knowledge of rental property operations, HOA/community association management, and lease administration
• Strong skills in business development, relationship management, and strategic planning

Compensation & Benefits

• $100,000 – $150,000 annual salary (DOE)
• Performance-based bonus and incentive compensation (OTE ~ $200K)
• Comprehensive healthcare benefits
• Paid time off (PTO) and holiday pay

Leadership opportunity within a growing property management company

About the Role:

• Must be dependable, presentable, have a broad understanding of maintenance/property issues and be able to work professionally with homeowners, tenants and other Kalles
• Property Management/Kalles Properties employees. Must have a valid driver’s license, clean driving record and pass a background check
• Final compensation will be based on experience (DOE)
• Position available immediately
• Work in multiple locations including Gig Harbor/Tacoma/Puyallup

Roles and Responsibilities:

• Provide quality customer service to Kalles Property Management tenants and owners
• Review, initiate and complete daily roster of work orders
• Be prepared for each job assigned
• Communicate any problems or additional work necessary as a result of the property visit/repair
• Limit repairs to those listed on the work orders
• Report and track hours on a daily basis
• Turn in receipts for all purchases
• Properly operate and maintain Compass equipment / vehicles, report deficiencies
• Be willing to assist with any after hours emergency as necessary

Qualifications and Skills:

• Maintenance Skills: Unit turns, painting, landscaping, drywall repairs, simple plumbing and some electrical a plus.
• Some tools required
• Dependable with a good work attendance record
• Valid driver’s license
• Pass a background check
• Detailed orientated required
• Team-orientated required

About Kalles Properties:

Kalles Property Management has been in business for over 20 years in the greater South Puget Sound area. Kalles Properties Management’s family heritage of property management makes us a pillar of the community. Serving the Puyallup and Tacoma areas, Kalles Properties Management has continued to grow and stay very active in the community.

Our mission is to be the leader in property management through delivery of innovative management solutions that provide our customers with superior property protection and profit maximization.

Our Promise to have performance and excellence in quality of service with our clients and our partners. We believe in helping our owners and renters meet their respective goals.,. For our property owners this translates into a focus on maximizing profits and protection of their assets. For tenants this means quality housing and proper support for their home.

Kalles Property Management is growing and is searching for an experienced Residential Property Manager. If you are looking for an exciting place to work, grow your skills, and be a part of a high achieving team, please take a look at the list of qualifications below.

Job Summary: Community Association Manager

The Community Association Manager is responsible for providing the overall supervision of our community associations. The Community Manager interacts with internal and external clients including homeowners, vendors, board members and committee members, as well as staff within the local office.

Community Association Manager Duties and Responsibilities

• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure Association Management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Monitor delinquency rates and collections process for account portfolio.
• Attend Board meetings per the management agreement and community events as needed.
• Prepare Board packages according to established time frames.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association.
• Assist Board of Directors with architectural review process and/or routine inspections as necessary.
• Responsible for maintenance of company software data base, including updating resident information.
• Responsible for routine and special project vendor management including performance evaluation as contracted.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
• Oversee the AP process in accordance with properties processes and procedures.
• Other duties as assigned.

Your experience and skills:

• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• Bachelor’s Degree Preferred
• 1-5 years of community management experience preferred.
• Preferred to have CACM/CMCA certification
• Keen knowledge of budgets and the budgeting process.
• Strong knowledge of audits, reserve studies, bidding process, and Association governing documents.
• Strong MS Office Suite (Word, Excel, Outlook) skills.
• Strong oral and written communication skills.

Exceptional time management skills and ability to work independently

What we offer:

• Compensation range: 55-63K- DOE
• Company paid Time off, sick time, and 7 company paid holidays
• Healthcare- medical, dental and vision.
• A flexible schedule. Work life/balance

Location:

Our office is in Puyallup, WA. Properties managed are in the greater Puget sound area ranging from Puyallup, Tacoma, Gig Harbor and more.

How to Apply:

Please email your resume to jobs@kallespm.com

• Market and show rental properties to prospective tenants
• Screen applicants, conduct background and credit checks, and select qualified tenants
• Prepare lease agreements and manage move-ins and move-outs
• Handle tenant inquiries, complaints, and service requests professionally
• Enforce lease terms and issue notices as needed (late rent, violations, evictions)

• Coordinate and oversee maintenance and repairs alongside the Property Services Manager
• Schedule and conduct routine property inspections and reviews
• Ensure all properties remain compliant with safety standards and local housing codes

• Collect rent and manage delinquency processes
• Prepare and review monthly owner reports and financial statements
• Manage property budgets and control expenses
• Oversee utility payments, HOA dues, and property tax obligations

• Maintain accurate records of all communications, maintenance, and transactions
• Utilize property management software (AppFolio, Buildium, or Yardi) for documentation and reporting
• Ensure full compliance with federal, state, and local landlord-tenant laws

• Active WA State Real Estate License (required)
• Proven experience as a Residential Property Manager or in a comparable role
• Strong knowledge of WA landlord-tenant laws and property management practices
• Excellent communication, negotiation, and customer service skills
• Proficiency in AppFolio, Buildium, Yardi, or similar software
• Ability to multitask and handle emergencies calmly and efficiently
• High school diploma required; degree in Business or Real Estate preferred
• CPM, RMP, or similar certification a plus — not required

• $65,000–$70,000/yr based on experience
• Performance bonuses
• Mileage reimbursement
• Company contribution toward medical, dental, vision, and life insurance
• 7 paid holidays + PTO

• Maintain lawns, edges, and turf on a scheduled rotation across managed properties
• Perform spring and fall cleanups: leaf removal, bed preparation, debris clearing
• Prune and trim shrubs, hedges, ornamental trees, and ground cover
• Plant seasonal color, install mulch, and maintain landscape beds
• Operate and perform basic maintenance on all landscaping equipment
• Identify and report irrigation issues, drainage concerns, or property damage
• Maintain a clean, professional presence at all properties — you represent KPM
• Coordinate with property managers to address tenant and owner requests related to grounds
• Keep equipment clean, fueled, and ready — report needed repairs promptly

• 1+ years of landscaping, groundskeeping, or property maintenance experience preferred
• Ability to safely operate mowers, trimmers, blowers, and hand tools
• Strong attention to detail — KPM properties should look sharp, always
• Reliable, punctual, and self-directed: you manage your route and get it done
• Valid Washington driver's license and ability to operate a company vehicle/trailer
• Ability to work outdoors in all weather conditions; physical stamina for a full active workday
• Professional communication with property managers, tenants, and owners when needed
• WA pesticide applicator's license or willingness to obtain — a plus, not required

• Competitive pay: $22–$27/hr depending on experience
• Consistent full-time, year-round hours (Monday–Friday schedule)
• Stable single-employer role — you know your properties and your team
• Healthcare benefits (medical, dental, vision)
• Paid time off (PTO) and paid holidays
• Company-provided equipment and vehicle/trailer access
• A culture of accountability, collaboration, and doing things the right way
• Room to grow with a company actively expanding its portfolio and service divisions