Maintenance request
For common area and association maintenance. Use the form rather than email and it reaches the right manager faster, with a record.
Do not use this form. Call (253) 848-9393 and press 5.
An emergency is anything dangerous or hazardous, or anything that will damage the property or harm someone if it is not dealt with immediately. The emergency line is for after hours. During office hours, call the office on the same number.
For fire, gas, or a natural disaster, call 911 first.
Submit a request
Tell us where the problem is, when it started, and what you can see. Photos help more than anything else.
Your request goes to our association managers for review. Give us a little time to work through it.
Not sure whether something is the association’s responsibility or yours? Your governing documents decide it, and your community manager can tell you which side a specific item falls on. Call 253-267-8788 or email support@kallescm.com.
Other things owners ask
Paying dues, getting a statement, finding your CC&Rs, approval for a change to your home or yard, and who to call for what.